Privacy Policy

1Corporate Entity & Scope

This website is operated by TATVOX SOLUTION PRIVATE LIMITED, a registered corporate entity in India with registered headquarters at 221, Ashok Nagar, Behind New Mandi, Etawah, Uttar Pradesh, India - 206001. We provide enterprise artificial intelligence automation, conversational voice reception systems, and performance marketing infrastructure to clients globally.

2Information We Collect

We collect information directly from you when you submit technical inquiry forms, schedule diagnostic consultations, or communicate with our systems:

• Contact Information: Full name, corporate email address, telephone/mobile number, company name, and website URL.
• Operational Parameters: Estimated monthly advertising expenditure, current pipeline bottlenecks, CRM systems utilized, and technical project requirements.
• Device & Network Data: IP address, browser user-agent, operating system, and geolocation signals (for regional market routing).

3Cookies, Meta Pixel & Conversions API (CAPI)

We employ standard web tracking technologies to measure advertising performance and prevent fraudulent web requests:

• Meta Pixel & Conversions API (CAPI): We utilize Meta Platforms, Inc. tracking technologies (Pixel ID: 1493371145743310). Our implementation transmits event data (such as page views, inquiries, and consultation bookings) both client-side and through server-to-server CAPI endpoints.
• Cryptographic Hashing: All sensitive contact identifiers (such as email addresses and phone numbers) transmitted to advertising platforms are cryptographically hashed using SHA-256 before transmission in full accordance with Meta specifications.
• First-Party Cookies: Our systems utilize standard first-party cookies (including _fbp and _fbc) to preserve session state and measure campaign attribution.

4How We Use Your Data

Your data is processed strictly for legitimate business operations:

• To evaluate your technical architecture requirements and provide custom system blueprints.
• To coordinate 15-minute diagnostic screen-share consultations via our online booking calendar.
• To deliver automated SMS, email, or WhatsApp confirmations regarding scheduled briefings.
• To train and calibrate our server-side closed-loop attribution models.

5Zero Sale or Rental of Personal Information

6Client Asset & Intellectual Property Ownership

In all client engagements, our engineering principle is 100% Client Ownership. All ad accounts (Meta, Google), customer databases, telephony numbers, WhatsApp Cloud API tokens, and webhook scripts deployed during an engagement remain the sole and exclusive intellectual property of the client.

7International Compliance (GDPR, CCPA & Indian DPDP Act)

We honor your individual privacy rights under the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Digital Personal Data Protection Act (DPDP Act 2023) of India:

• Right of Access & Portability: You may request a copy of the personal data we hold about you.
• Right to Rectification & Deletion: You may request correction of inaccurate data or complete erasure of your contact record from our active databases.
• Right to Withdraw Consent: You may opt-out of marketing communications or diagnostic follow-ups at any time.

8Contact & Data Protection Officer

To exercise any privacy rights, request data deletion, or ask questions regarding this policy, please contact our legal and compliance desk: